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Mandatory Training for Support Workers

Health & Social Care
Introduction
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Mandatory Training for Support Workers

Mandatory Training for Support Workers

Level 1
Duration 1 year
Lessons 4
Certification yes

This course provides essential mandatory training for support workers, covering the core knowledge and practical skills required to deliver safe, effective and person‑centred care. It includes health and safety, infection control, safeguarding, equality and diversity, communication, first aid basics, and professional responsibilities. This programme is fully online and self‑paced, making it ideal for new and existing support workers across health and social care settings.

Key Features

- 100% online and self‑paced 

- CPD‑accredited certificate upon completion 

- Mobile, tablet, and computer accessible 

- Covers all essential mandatory training areas 

- Suitable for support workers, care assistants, home‑care staff and volunteers

Course Curriculum

Module 1 – Health, Safety & Welfare 

Module 2 – Infection Prevention & Control 

Module 3 – Safeguarding Adults 

Module 4 – Safeguarding Children 

Module 5 – Equality, Diversity & Human Rights 

Module 6 – Duty of Care 

Module 7 – Effective Communication 

Module 8 – Basic Life Support Awareness 

Module 9 – Manual Handling Awareness 

Module 10 – Mental Health & Wellbeing Awareness 

Module 11 – Confidentiality, Data Protection & Record‑Keeping

Learning Outcomes

Learners will be able to: 

- Understand and follow essential health and safety procedures 

- Apply infection control principles correctly 

- Recognise safeguarding concerns and respond appropriately 

- Promote equality, diversity and inclusive care 

- Communicate effectively with individuals and colleagues 

- Provide safe support based on dignity, respect and professional standards

Who Should Enrol?

Ideal for: 

- Support workers and care assistants 

- Domiciliary and residential care staff 

- Community support staff and volunteers 

- Individuals entering health or social care roles

Career Pathways

This training supports progression into roles such as: 

- Care Assistant 

- Support Worker 

- Community Care Worker 

- Senior Support Worker (with experience) 

- Health and Social Care Worker

Accreditation & Certification

Learners receive a CPD‑accredited digital certificate upon completion. Refresher training is recommended regularly to maintain best practice and meet regulatory expectations.

FAQs

Q: Is this course beginner friendly? 

A: Yes, it is designed for new and existing support workers.

 

Q: Can I complete it in my own time? 

A: Yes, it is fully self‑paced.

 

Q: Do I get a certificate? 

A: Yes, a CPD‑certified digital certificate is issued instantly.

 

Q: Is this a regulated qualification? 

A: No, it provides mandatory training but is not a regulated qualification.

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