This course provides an advanced introduction to the responsibilities, skills, and knowledge expected of a professional healthcare assistant. It covers patient care, communication, clinical support, health and safety, safeguarding, and ethical responsibilities. The training is ideal for individuals seeking career progression or preparing for higher‑level roles in health and social care. The programme is fully online and self‑paced.
Who This Course Is For
- Aspiring or current healthcare assistants aiming for advanced skills.
- Individuals working in hospitals, clinics, care homes, or community care.
- Learners preparing for supervisory or senior support roles.
- Anyone seeking recognised training in advanced patient‑care practice.
What You Will Learn
Module 1 – Understanding Healthcare Roles
Covers professional expectations, responsibilities, and the importance of delivering compassionate, safe care.
Module 2 – Communication & Interpersonal Skills
Explains effective communication techniques, active listening, empathy, and supporting patients with dignity and respect.
Module 3 – Person‑Centred Care
Focuses on tailoring care to individual needs, preferences, rights, and wellbeing.
Module 4 – Clinical Support Skills
Introduces basic clinical tasks, assisting nurses, supporting vital sign monitoring, hygiene care, and patient comfort.
Module 5 – Health & Safety in Care Settings
Covers workplace safety rules, infection prevention, risk assessments, and safe working practices.
Module 6 – Safeguarding Adults & Children
Teaches how to recognise concerns, respond appropriately, and follow legal and organisational safeguarding procedures.
Module 7 – Equality, Diversity & Inclusion
Discusses inclusive practice, cultural awareness, anti‑discriminatory behaviour, and promoting fairness.
Module 8 – Documentation & Record Keeping
Explains accurate record keeping, confidentiality, secure handling of sensitive information, and reporting procedures.
Module 9 – Emergency Response Awareness
Provides introductory knowledge on responding to incidents, first‑aid basics, and communicating during emergencies.
Module 10 – Professional Conduct & Development
Covers ethical behaviour, accountability, reflective practice, and ongoing skills development.
Assessment & Certification
Learners complete an online assessment at the end of the course. Results are available instantly. If the learner does not pass, the test may be retaken at no extra cost. Successful learners receive an accredited digital certificate, with an option to request a printed copy.
Key Benefits
- Develops advanced skills for healthcare assistant roles.
- Enhances confidence in professional care delivery.
- Supports career progression in health and social care.
- Flexible online study with recognised certification.
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£120.00
