The Understanding Stewarding at Spectator Events course provides learners with essential knowledge of the roles, responsibilities, and professional standards required when working as a steward at spectator events. The qualification focuses on safety, crowd management, communication, and customer service to ensure events are delivered safely, securely, and enjoyably for all attendees.
This course is ideal for individuals working or seeking to work at sports fixtures, concerts, festivals, and other large public events.
By completing this qualification, learners will be able to:
The role and responsibilities of an event steward
Legal responsibilities, duty of care, and codes of conduct
Health, safety, and welfare considerations at spectator events
Crowd dynamics and basic crowd management principles
Communication techniques and customer service skills
Emergency procedures and incident response
Equality, diversity, and inclusion in spectator environments
This course aims to equip learners with the knowledge and understanding required to:
(Exact qualifications may vary depending on awarding body requirements.)
This course is suitable for:
No prior experience is required.
The course is delivered through classroom-based learning, group discussions, practical scenarios, and case studies. Delivery may be face-to-face or via blended learning, depending on the training provider.
Assessment is typically knowledge-based and may include:
Successful learners may progress to:
Upon successful completion, learners will receive a recognised Understanding Stewarding at Spectator Events certificate, demonstrating their knowledge and readiness to work safely and professionally at spectator events.
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£120.00
