Understanding Challenging Behaviour

Course Overview

The Understanding Young People and Challenging Behaviour course provides learners with essential knowledge of behaviour management strategies, youth development principles, and professional responsibilities when supporting children and young people. This qualification focuses on recognising the causes of challenging behaviour, promoting positive relationships, and creating safe, supportive environments.

This course is ideal for individuals working or seeking to work in schools, youth services, residential care, childcare settings, or community support roles.

Key Learning Outcomes

By completing this qualification, learners will be able to:

Understand the developmental stages of children and young people

Identify triggers and underlying causes of challenging behaviour

Apply positive behaviour support techniques

Promote emotional wellbeing and resilience

Use effective communication and de-escalation strategies

Understand safeguarding and duty of care responsibilities

Maintain professional boundaries and ethical practice

Course Aims

This course aims to equip learners with the knowledge and understanding required to:

• Support young people displaying challenging behaviour
• Create safe and inclusive learning environments
• Respond appropriately to behavioural incidents
• Promote positive relationships and personal development

(Exact qualification details may vary depending on accreditation requirements.)

Who This Course Is For

This course is suitable for:

• Teaching assistants and school staff
• Youth workers
• Childcare practitioners
• Support workers
• Parents and carers seeking additional knowledge

No prior experience is required.

Course Content / Units

Introduction to Youth Behaviour and Development

Understanding Challenging Behaviour

Positive Behaviour Support Strategies

Communication and De-escalation Techniques

Safeguarding and Duty of Care

Emotional Wellbeing and Mental Health Awareness

Professional Practice and Ethical Responsibilities

Course Delivery

The course is delivered through fully online, interactive learning modules with audio voiceover. Learners can study at their own pace using a laptop, tablet, or smartphone, making the training flexible and accessible.

Key Features

• Accredited by CPD
• Instant e-certificate with optional hard copy dispatch (next working day)
• Fully online and self-paced learning
• Laptop, tablet, and smartphone-friendly
• 24/7 learning assistance
• Discounts available on bulk purchases

Assessment

Assessment may include:

• Multiple-choice questions
• Short written answers
• Online module-based assessments

Progression Opportunities

Successful learners may progress to:

• Advanced safeguarding or behaviour management qualifications
• Childcare and youth work certifications
• Support worker or educational support roles

Certification

Upon successful completion, learners will receive a recognised Understanding Young People and Challenging Behaviour certificate, demonstrating their knowledge and readiness to support young people effectively.

Certificates do not expire; however, refreshing knowledge every 12 months is recommended to remain up to date with best practices.

Functional Skills Maths Level 2

Our Functional Skills Maths Level 2 course helps learners develop practical mathematical skills required for work, further education, and everyday life. The qualification focuses on problem-solving, numerical reasoning, and real-world application of maths skills.

• Whole numbers, fractions, decimals, and percentages
• Ratio, proportion, and scale
• Data handling and interpretation
• Measures, shapes, and space
• Practical workplace and real-life maths scenarios

This qualification is widely recognised and supports progression into employment, apprenticeships, or further study.

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